Privacy policy
This policy explain wetin kind data Loopcam.tv dey collect, why we dey collect am, who dey process am for our behalf, how long we dey keep am, and wetin rights you get under GDPR and other privacy laws wey apply.
Wetin we dey collect
We collect information wey you provide when you create account (email address, display name, gender), content wey you upload (profile photos), messages wey you send to other users, and technical data wey the service generate while you dey use am (activity logs, connection events). We still derive your approximate country from your IP address when connection start - na only for country live-session filter and we no dey store am. We collect anonymised usage metrics to understand how people dey use the service.
Legal reason for processing
We process your data under these legal reasons: (a) contract performance — to create and manage your account and deliver the service wey you sign up for; (b) legitimate interests — to keep the service secure, stop abuse, and produce anonymised analytics; (c) legal obligation — to keep billing and payment records as financial regulations require. We no dey send marketing messages.
How we dey use your data
We dey use your data to run and personalise the service, authenticate you for each session, apply your live-session preferences, process payments and manage subscriptions, investigate abuse reports, and send transactional emails (account created, account deleted, subscription events).
Third-party processors wey dey help us
We share data with these processors under data processing agreements: Google / Firebase (authentication and identity management, servers wey dey EU and US under Standard Contractual Clauses); our payment provider (payment processing, under its own privacy policy); ipwho.is (IP-to-country lookup for live-session filtering - na only the IP address dem dey send, no account data); and our hosting provider for application server and database. We no dey sell your data give any third party.
How long we dey keep your data
We keep account and profile data as long as your account dey active. We keep messages till you delete the conversation or your account. We keep activity logs for 90 days. We keep billing and payment records as applicable financial regulations require. We keep anonymised analytics indefinitely.
Rights wey you get
Under GDPR, you get right to see copy of your personal data, correct wrong data, request make we erase your data (right to be forgotten), restrict or object to processing, and request data portability. You still fit lodge complaint with your national data protection authority. To use these rights, contact us for the address below.
Controls wey dey your hand
You fit update your profile and chat settings anytime inside the app. You fit delete your account from the Profile page — this go permanently remove your data from our systems within 24 hours. You control camera and microphone access through your browser permissions.
Contact plus data controller
Loopcam.tv na the data controller. If you get any privacy request or question, contact us for [email protected]. We go answer within 30 days.