Privacy policy
This policy explain wetin kind data Loopcam.tv dey collect, why we dey collect am, who dey process am for our behalf, how long we dey keep am, and wetin rights you get under GDPR and other privacy laws wey apply.
Wetin we dey collect
We dey collect di information wey you give us when you create account (email address, display name, gender), things wey you upload (profile photos), messages wey you send give other users, and technical data wey di service generate as you dey use am (activity logs, connection events). We use your IP address check di country wey you likely dey for live-session country filter; we no dey store di raw IP address for dat purpose. If you allow measurement cookies, Google Analytics 4 go collect visit and device information, approximate location, and cookie identifiers to help us understand how people dey use di site and measure Google Ads results.
Legal reason for processing
We process your data under these legal reasons: (a) contract performance — to create and manage your account and deliver di service wey you sign up for; (b) legitimate interests — to keep di service secure and stop abuse; (c) consent — to use Google Analytics 4 for site analytics and Google Ads measurement; (d) legal obligation — to keep billing and payment records as financial regulations require. We no dey send marketing messages.
How we dey use your data
We dey use your data to run and personalise the service, authenticate you for each session, apply your live-session preferences, process payments and manage subscriptions, investigate abuse reports, and send transactional emails (account created, account deleted, subscription events).
Third-party processors wey dey help us
We dey use Google / Firebase for login and identity management. If you allow measurement cookies, we go also use Google Analytics 4 to understand site visits and measure Google Ads results; Google go receive information about your visit and device. Other providers na our payment provider, ipwho.is for country lookup during live session, and our hosting provider. We no dey sell your data or use GA4 audiences for personalised adverts.
How long we dey keep your data
We dey keep account and profile data as long as your account dey active. We dey keep messages until you delete di conversation or your account. We dey keep activity logs for 90 days. Reports wey you send or receive, and any chat suspension wey follow, fit remain for up to 90 days for safety review, then we delete dem; di match record itself (who we pair you with and when) go delete after 7 days, separate from di report. Chat suspension dey follow your account across devices and networks. We dey keep billing and payment records as financial law require. Google Analytics data go follow di retention settings for our GA4 property; if you withdraw consent, future measurement go stop, but old data no go disappear automatically.
Rights wey you get
Under GDPR, you get right to see copy of your personal data, correct wrong data, request make we erase your data (right to be forgotten), restrict or object to processing, and request data portability. You still fit lodge complaint with your national data protection authority. To use these rights, contact us for the address below.
Controls wey dey your hand
You fit update your profile and chat settings anytime inside di app. You fit delete your account from di Profile page — this go permanently remove your data from our systems within 24 hours. You control camera and microphone access through your browser permissions. Use Cookie choices for di footer or your profile to allow or decline Google Analytics and Google Ads measurement anytime. If you decline, you still fit use Loopcam.
Contact plus data controller
Loopcam.tv na the data controller. If you get any privacy request or question, contact us for [email protected]. We go answer within 30 days.